What is the process to track my package?

• To monitor the status of your shipment, please follow these steps:

  1. Utilize ParcelsApp:

     • Visit parcelsapp.com and input your tracking number to obtain real-time updates on your package's location.​

  2. Access Tracking Information via Order Details:

     • Your order details contain tracking information. If your order comprises multiple items, each may have distinct delivery dates and tracking numbers.​

  3. Considerations Based on Shipping Method:

     • Depending on the selected shipping method, tracking information might not be immediately available.​

     • Local Tracking Number Assignment:

       • If your local post office assigns a new local tracking number to your parcel, use this number to track the shipment's status. Refer to the image below for guidance on identifying your local tracking number.
  

• Absence of Local Tracking Number:

  • If no local tracking number is assigned, you can track your package using the original tracking number on your country's local post office website. The image below illustrates where to track your package.
  

For additional details on our Shipping and Delivery processes, please click here.​

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If you need further assistance, submit a ticket here. We will respond within 48 hours.