What to Do About an Unknown Charge

If you notice "heypeachd" on your billing or bank statement, it typically indicates:

• Purchases from HeyPeachd: You bought an item from HeyPeachd or its parent company.​

• Subscription Renewals: A subscription associated with HeyPeachd has renewed.​

• Family Member Purchases: Someone in your family made a purchase from HeyPeachd.​

Steps to Identify the Charge:

1. Search Your Email:

   • Look for emails with phrases like "Thank you for your purchase" or "Order summary."​

2. Match Receipts:

   • Find a receipt that corresponds to the charge amount on your statement.​

3. Identify the Sender:

   • Check the sender's email address and domain (e.g., "support@DOMAINWEBSITE.com").​

4. Visit the Website:

   • Go to the domain's website to see if it's recognizable.​

5. Contact the Store:

   • If you recognize the website:​
     • Click "Contact Us" at the top.
     • Or, find "Submit a Ticket" in the footer.

Contact HeyPeachd Support:

If you're still uncertain about a charge after these steps, please reach out to HeyPeachd Customer Service.​

WE'RE HERE TO HELP!

For further assistance, submit a ticket here. We will respond within 48 hours.